Application of this Policy
Chelmsford Drive Early Learning is committed to complying with the requirements of the Privacy Act 1988 as amended from time to time (“Act”). The core requirements of the Act are set out in the National Privacy Principles (“NPPs”). The NPPs set out how an organisation such as Chelmsford Drive Early Learning should collect, uses, keep, secure, and disclose personal information.
The NPPs also give individuals a right to know what information an organisation holds about him or her, and a right to correct it if it is wrong. Chelmsford Drive Early Learning ’s Australian Privacy Statement sets out Chelmsford Drive Early Learning ’s policy in Australia for handling personal information collected when dealing with its clients and business partners. From time to time, Chelmsford Drive Early Learning may change its privacy statement. For example, as Chelmsford Drive Early Learning updates and improves its service, new features might require modifications to the statement, Chelmsford Drive Early Learning may publish these changes on its websites.
What personal information does Chelmsford Drive Early Learning collect?
“Personal Information” is any information or opinion from which an individual’s identity will be ascertained. Chelmsford Drive Early Learning collects only the information necessary to provide its services. Chelmsford Drive Early Learning generally collects personal information such as an individual’s name, address, e-mail address, user ID, banking details and date of birth. In most situations, Chelmsford Drive Early Learning collects personal information about an individual directly from the Chelmsford Drive Early Learning client who is employing the individual. Where Chelmsford Drive Early Learning is provided with personal information by its clients, it relies on its clients having obtained the consent of the individual for the collection, use, and disclosure of his or her personal information to and by
Chelmsford Drive Early Learning. It also relies on its client’s drawing the points set out in this statement to the individual’s attention.
Why does Chelmsford Drive Early Learning collect and use personal information?
Chelmsford Drive Early Learning collects and uses personal information for some purposes, such as:
• Providing child care management services
• Billing and account management
• Internal business operations such as planning, product development, research, and reporting to Chelmsford Drive Early Learning -related companies
• Advising clients on functions and product launches
• Providing direct market offers for products and services provided by or on behalf of Chelmsford Drive Early Learning (or other organisations), which Chelmsford Drive Early Learning considers being of interest to its clients. Chelmsford Drive Early Learning does not collect personal information before obtaining the consent of its clients or the individual(s) involved.
Disclosure of personal information
We do not sell or rent Personal Data collected through this site to anyone. Chelmsford Drive Early Learning, in using personal information might need to disclose personal information to various organisations and parties, such as the Australian Taxation Office, banking/financial institutions, superannuation authorities, health insurance organisations, contracted service providers, business partners, and related companies of Chelmsford Drive Early Learning. Chelmsford Drive Early Learning may also disclose information in special cases when Chelmsford Drive Early Learning believes, in good faith, that such action is reasonably necessary, for example: (a) to conform to legal requirements or comply with legal process; (b) to protect and defend Chelmsford Drive Early Learning ’s rights or property; (c) to enforce Chelmsford Drive Early Learning ’s contractual arrangements; or (d) to protect the interests of Chelmsford Drive Early Learning ’s clients or others.
How Does Chelmsford Drive Early Learning protect personal information?
We protect your Personal Data by using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Data, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers. Internally, we will restrict access to your Personal Data to employees who need access to the information in order to do their jobs. These employees are limited in number and are
committed to our privacy policies. Additionally, we will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.
We will review our security arrangements from time to time as we deem appropriate. Chelmsford Drive Early Learning exercises great care to protect personal information that it holds. This includes, among other things, using industry-standard techniques such as firewalls, encryption, intrusion detection, and site monitoring. Internally, Chelmsford Drive Early Learning restricts access to personal information to employees or parties who need access to the information in order to do their jobs. These employees or parties are limited in number and are committed to maintaining confidentiality.
If you access our website, we may collect additional personal information about you in the form of your IP address or domain name. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites, and any linked websites are not subject to our privacy policies and procedures.
Some Chelmsford Drive Early Learning sites, like many other commercial websites, may utilise a standard technology called “cookies” to collect information about how our site is used. Cookies were designed to help a website operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that websites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing the Chelmsford Drive Early Learning informational site, a cookie may be used to identify your browser as one that has visited the site before.
In some circumstances, Chelmsford Drive Early Learning may seek to collect personal information that is sensitive. This may include information such as your child’s racial or ethnic origin or any cultural or religious requirements. We are also required by the Education and Care National Regulations to collect and hold details of your child’s medical conditions, immunisation history and additional needs. We collect this information as it is reasonably necessary for ensuring the well-being, protection and development of children in our care.
Access and Correction
You may request access to your personal information. Ordinarily, Chelmsford Drive Early Learning will require you to request access in writing directed to the Chelmsford Drive Early Learning Privacy Officer. Chelmsford Drive Early Learning employees other than the Privacy Officer are not generally able to provide you with access. If at any time you believe that Chelmsford Drive Early Learning ’s record of your personal information is incorrect, please let Chelmsford Drive Early Learning know. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. In some circumstances which are prescribed by the Privacy Act, such as where to do so might put a person at risk of harm or have an unreasonable impact on the privacy of others, Chelmsford Drive Early Learning may decline access to personal information. If your request for access is denied, Chelmsford Drive Early Learning will tell you why.
Information Storage and Security
Personal information collected by Chelmsford Drive Early Learning will be stored securely in paper form or electronically at a Chelmsford Drive Early Learning and/or at a Chelmsford Drive Early Learning. Chelmsford Drive Early Learning may store, process or back-up your personal information on computer servers that are located overseas, including through third party service providers who assist us in operating our business. Only authorised employees from Chelmsford Drive Early Learning and third-party service providers will have access to your information and this access will be structured in such a way as to ensure the use and disclosure as stated above. We will take reasonable steps to protect any personal information that we hold from unauthorised access, modification, misuse, loss and
disclosure. For example, staff may wish to develop an educational program that includes reference to a child’s country of origin.
Chelmsford Drive Early Learning will only collect your sensitive information with your consent and will ensure that it is stored securely. If you do not wish for your sensitive information to be collected by Chelmsford Drive Early Learning, you should discuss this with a Chelmsford Drive Early Learning employee.
Chelmsford Drive Early Learning employees will act strictly by this policy and will be happy to discuss the reasons for seeking to collect your sensitive information. They will also discuss with you any consequences of not providing your sensitive information which may include an effect on the services your Chelmsford Drive Early Learning can provide to you.
Chelmsford Drive Early Learning will only disclose your personal information for the purpose it was collected or a reasonably expected or related secondary purpose. We may disclose personal information about you or your child to:
• Third party service providers, who assist us in operating our business (including credit reporting bodies, collection agencies, legal advisors and technology service providers). We will take reasonable steps to ensure these service providers do not breach the Australian Privacy Principles. These providers may be based overseas or use overseas infrastructure to perform services for us, including in the U.S.A., Singapore and New Zealand.
• A purchaser of the assets and operations of our business or a part of it, provided those assets and operations are purchased as a going concern child protection
agencies or family support agencies when we reasonably believe that a child is at risk of significant harm.
• Chelmsford Drive Early Learning will not otherwise disclose personal information to a third party for any other purpose without your consent unless it is authorised or required by law.
How can you help protect your information?
If you are providing personal information to Chelmsford Drive Early Learning (or receiving it from Chelmsford Drive Early Learning), Chelmsford Drive Early Learning requests that you take all necessary steps to ensure that it is accurate, complete and up-to-date.
How can you correct, access and update your information?
You can view your personal information at any time (subject to the Act). If any information is incorrect, you can contact us at firstname.lastname@example.org.
What can you do if you have a complaint?
Any complaint regarding a possible breach of privacy by Chelmsford Drive Early Learning should be directed to Chelmsford Drive Early Learning’s Privacy Officer at email@example.com.